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Update NMC-2503 NVM from version 4.20

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Purpose

Release NVM update package for NMC-2503 target version from 3.10/4.30 to 4.20

 

Target Audience

Everyone who needs to update NMC-2503 target version from 3.10/4.30 to 4.20

 

Minimum requirement

  1. The package in this FAQ supports upgrade from NMC-2503 NVM 3.10/4.20 only. 
  2. Linux based OS
  3. ice driver up to 1.12.7 or beyond (see driver requirement)

Steps
      1. Download NMC-2503_NVM420.tgz from attachment
      2. Check current NVM version from one of Ethernet device of NMC-2503 (b3dp0 as an example)

example 1: NVM 3.10

# ethtool -i b3dp0
driver: ice
version: 1.12.6
firmware-version: 3.10 0x8000e611 1.3106.0
expansion-rom-version:
bus-info: 0000:3d:00.3
supports-statistics: yes
supports-test: yes
supports-eeprom-access: yes
supports-register-dump: yes
supports-priv-flags: yes

example 2: NVM 4.30

# ethtool -i b3dp0
driver: ice
version: 1.12.6
firmware-version: 4.30 0x8001dd14 1.3429.0
expansion-rom-version:
bus-info: 0000:3d:00.0
supports-statistics: yes
supports-test: yes
supports-eeprom-access: yes
supports-register-dump: yes
supports-priv-flags: yes

 

3. Get in unzipped folder and run following command to execute update process. You should understand which device is available to be updated.

"-l nmc-2503.log" specifies the log file for recording output from the nvmupdate utility, if NMC can't success to update NVM file, please forward this log file to Advantech FAE (support@advantech-ncg.zendesk.com ), 

# ./nvmupdate64e -if ioctl -l nmc-2503.log

Intel(R) Ethernet NVM Update Tool
NVMUpdate version 1.40.5.5
Copyright(C) 2013 - 2023 Intel Corporation.


WARNING: To avoid damage to your device, do not stop the update or reboot or power off the system during this update.
Inventory in progress. Please wait [****|.....]


Num Description Ver.(hex) DevId S:B Status
=== ================================== ============ ===== ====== ==============
01) Intel(R) I210 Gigabit Network N/A(N/A) 1533 00:001 Update not
Connection available
02) Intel(R) I210 Gigabit Network N/A(N/A) 1533 00:002 Update not
Connection available
03) Intel(R) Ethernet Controller 4.48(4.30) 1593 00:061 Update
E810-C for SFP available

Options: Adapter Index List (comma-separated), [A]ll, e[X]it
Enter selection: 03  <-please key-in NMC-2503 (E810) ID number
Would you like to back up the NVM images? [Y]es/[N]o: Y y <- suggest key-in y to backup old NVM

Update in progress. This operation may take several minutes.
[**[ 597.827911] ice 0000:3d:00.1: Failed to disable iWARP filtering
[ 597.834733] ice 0000:3d:00.3: Failed to disable iWARP filtering
[ 597.841619] ice 0000:3d:00.2: Failed to disable iWARP filtering
[ 597.848805] b3dp1 speed is unknown, defaulting to 1000
[ 597.854598] b3dp3 speed is unknown, defaulting to 1000
[ 597.860430] b3dp2 speed is unknown, defaulting to 1000
[ 597.875922] infiniband irdma2: ib_query_port failed (-19)
[ 597.890698] infiniband irdma1: ib_query_port failed (-19)
[ 597.905464] infiniband irdma3: ib_query_port failed (-19)
[ 597.931852] irdma_dbg_pf_exit: removing debugfs entries
[ 597.952245] DMAR: DRHD: handling fault status reg 2
[ 597.958063] DMAR: [DMA Read NO_PASID] Request device [3d:00.2] fault addr 0xf50c7000 [fault reason 0x06] PTE Read access is not set
[ 597.972228] DMAR: [DMA Read NO_PASID] Request device [3d:00.2] fault addr 0xf50c8000 [fault reason 0x06] PTE Read access is not set
[ 597.986481] DMAR: [DMA Read NO_PASID] Request device [3d:00.2] fault addr 0xf50c8000 [fault reason 0x06] PTE Read access is not set
[ 598.001787] DMAR: DRHD: handling fault status reg 2
[ 598.007649] DMAR: [DMA Read NO_PASID] Request device [3d:00.2] fault addr 0xf50c8000 [fault reason 0x06] PTE Read access is not set
[ 598.019883] ice 0000:3d:00.0: Failed to disable iWARP filtering
[ 598.022021] DMAR: [DMA Read NO_PASID] Request device [3d:00.2] fault addr 0xf50c8000 [fault reason 0x06] PTE Read access is not set
[ 598.043663] DMAR: [DMA Read NO_PASID] Request device [3d:00.2] fault addr 0xf50c8000 [fault reason 0x06] PTE Read access is not set
[ 598.058163] DMAR: [DMA Read NO_PASID] Request device [3d:00.2] fault addr 0xf50c8000 [fault reason 0x06] PTE Read access is not set
[ 598.101580] irdma_dbg_pf_exit: removing debugfs entries
[ 598.117352] b3dp0 speed is unknown, defaulting to 1000
[ 598.152295] irdma_dbg_pf_exit: removing debugfs entries
[ 598.177463] infiniband irdma0: ib_query_port failed (-19)
[ 598.247847] irdma_dbg_pf_exit: removing debugfs entries
[ 604.563360] ice 0000:3d:00.0: The DDP package was successfully loaded: ICE OS Default Package version 1.3.30.0
[ 604.563661] ice 0000:3d:00.1: DDP package already present on device: ICE OS Default Package version 1.3.30.0
[ 604.586841] ice 0000:3d:00.2: DDP package already present on device: ICE OS Default Package version 1.3.30.0
[ 604.605724] ice 0000:3d:00.3: DDP package already present on device: ICE OS Default Package version 1.3.30.0
[ 604.683136] ice 0000:3d:00.0: PTP reset successful
[ 604.683139] ice 0000:3d:00.0: 6532 msecs passed between update to cached PHC time
[ 604.737617] ice 0000:3d:00.2: PTP reset successful
[ 604.737620] ice 0000:3d:00.2: 6652 msecs passed between update to cached PHC time
[ 604.822765] ice 0000:3d:00.1: PTP reset successful
[ 604.890914] ice 0000:3d:00.3: PTP reset successful
[ 604.890916] ice 0000:3d:00.3: 6964 msecs passed between update to cached PHC time
[ 606.532413] ice 0000:3d:00.0: VSI rebuilt. VSI index 0, type ICE_VSI_PF
[ 606.556008] ice 0000:3d:00.0: VSI rebuilt. VSI index 1, type ICE_VSI_CTRL
[ 606.592355] probe: cdev_info=00000000ec12c68b, cdev_info->dev.aux_dev.bus->number=61, cdev_info->rdma_active_port=0xff netdev=b3dp0
[ 606.691390] ice 0000:3d:00.2: VSI rebuilt. VSI index 0, type ICE_VSI_PF
[ 606.718692] ice 0000:3d:00.2: VSI rebuilt. VSI index 1, type ICE_VSI_CTRL
[ 606.870621] ice 0000:3d:00.1: VSI rebuilt. VSI index 0, type ICE_VSI_PF
[ 606.899489] ice 0000:3d:00.1: VSI rebuilt. VSI index 1, type ICE_VSI_CTRL
[ 607.055802] ice 0000:3d:00.3: VSI rebuilt. VSI index 0, type ICE_VSI_PF
[ 607.072555] b3dp0 speed is unknown, defaulting to 1000
[ 607.079315] ice 0000:3d:00.3: VSI rebuilt. VSI index 1, type ICE_VSI_CTRL
[ 607.089993] probe: cdev_info=0000000032f6b254, cdev_info->dev.aux_dev.bus->number=61, cdev_info->rdma_active_port=0xff netdev=b3dp2
[ 607.103898] b3dp0 speed is unknown, defaulting to 1000
[ 607.119686] b3dp0 speed is unknown, defaulting to 1000
[ 607.135965] b3dp0 speed is unknown, defaulting to 1000
[ 607.151154] b3dp0 speed is unknown, defaulting to 1000
[ 607.152749] b3dp2 speed is unknown, defaulting to 1000
[ 607.174532] b3dp2 speed is unknown, defaulting to 1000
[ 607.193331] b3dp2 speed is unknown, defaulting to 1000
[ 607.211609] b3dp2 speed is unknown, defaulting to 1000
[ 607.235955] probe: cdev_info=0000000035854f72, cdev_info->dev.aux_dev.bus->number=61, cdev_info->rdma_active_port=0xff netdev=b3dp1
[ 607.254645] b3dp2 speed is unknown, defaulting to 1000
[ 607.310064] b3dp2 speed is unknown, defaulting to 1000
[ 607.330173] ice 0000:3d:00.2 b3dp2: Module is not present.
[ 607.347807] ice 0000:3d:00.2 b3dp2: Possible Solution 1: Check that the module is inserted correctly.
[ 607.366320] ice 0000:3d:00.2 b3dp2: Possible Solution 2: If the problem persists, use a cable/module that is found in the supported modules and cables list for this device.
[ 607.385134] ice 0000:3d:00.2 b3dp2: Port Number: 2.
[ 607.396886] probe: cdev_info=00000000421d246f, cdev_info->dev.aux_dev.bus->number=61, cdev_info->rdma_active_port=0xff netdev=b3dp3
[ 607.428934] b3dp1 speed is unknown, defaulting to 1000
[ 607.457390] b3dp1 speed is unknown, defaulting to 1000
[ 607.482583] b3dp1 speed is unknown, defaulting to 1000
[ 607.515883] b3dp1 speed is unknown, defaulting to 1000
[ 607.540861] b3dp1 speed is unknown, defaulting to 1000
[ 607.557625] ice 0000:3d:00.1 b3dp1: Module is not present.
[ 607.575868] ice 0000:3d:00.1 b3dp1: Possible Solution 1: Check that the module is inserted correctly.
[ 607.594402] ice 0000:3d:00.1 b3dp1: Possible Solution 2: If the problem persists, use a cable/module that is found in the supported modules and cables list for this device.
[ 607.618840] ice 0000:3d:00.1 b3dp1: Port Number: 1.
[ 607.646741] b3dp3 speed is unknown, defaulting to 1000
[ 607.662088] b3dp3 speed is unknown, defaulting to 1000
[ 607.686619] b3dp3 speed is unknown, defaulting to 1000
[ 607.705320] b3dp3 speed is unknown, defaulting to 1000
[ 607.729753] b3dp3 speed is unknown, defaulting to 1000
[ 607.748597] ice 0000:3d:00.3 b3dp3: Module is not present.
[ 607.767203] ice 0000:3d:00.3 b3dp3: Possible Solution 1: Check that the module is inserted correctly.
[ 607.791772] ice 0000:3d:00.3 b3dp3: Possible Solution 2: If the problem persists, use a cable/module that is found in the supported modules and cables list for this device.
[ 607.791773] ice 0000:3d:00.3 b3dp3: Port Number: 0.

[ 612.018896] b3dp0 speed is unknown, defaulting to 1000
[ 612.021029] b3dp1 speed is unknown, defaulting to 1000


[ 612.030900] b3dp3 speed is unknown, defaulting to 1000
Num Description Ver.(hex) DevId S:B Status
=== ============================================== ===== ====== ==============
01) Intel(R) I210 Gigabit Network N/A(N/A) 1533 00:001 Update not Connection available
02) Intel(R) I210 Gigabit Network N/A(N/A) 1533 00:002 Update not Connection available
03) Intel(R) Ethernet Controller 4.32(4.20) 1593 00:061 Update E810-C for SFP successful


A reboot is required to complete the update process.

Tool execution completed with the following status: All operations completed successfully.
Press any key to exit.
  1. Wait few minutes for completing the upgrade process, you will find “All operations completed successfully” shown on screen after it completed, and follow the message to exit the utility.  
  2. Power OFF and ON to apply the changes. 
  3. Check NVM version from one of Ethernet device of NMC-2503 (b3dp0 as an example) 
# ethtool -i b3dp0
driver: ice
version: 1.12.6
firmware-version: 4.20 0x8001eb12 1.3346.0
expansion-rom-version:
bus-info: 0000:3d:00.0
supports-statistics: yes
supports-test: yes
supports-eeprom-access: yes
supports-register-dump: yes
supports-priv-flags: yes
  1. Check VPD info from Advantech network device  (Assume device NMC-2503 on bus 3d:00.0)
# lspci -s 3d:00.0 -vvv |grep -i "Vendor specific"
[V0] Vendor specific: N450
[V1] Vendor specific: V4.20
[V2] Vendor specific: V4.20.01
# lspci -s 3d:00.0 -vvv | head -n 4
3d:00.0 Ethernet controller: Intel Corporation Ethernet Controller E810-C for SFP (rev 02)
Subsystem: Advantech Co. Ltd Ethernet Controller E810-C for SFP
Physical Slot: 11
Control: I/O- Mem+ BusMaster+ SpecCycle- MemWINV- VGASnoop- ParErr+ Stepping- SERR+ FastB2B- DisINTx+

Check SVID: 13FE and SDID: 2060  with the command.

# ./nvmupdate64e -i -o
----------
Intel(R) Ethernet NVM Update Tool
NVMUpdate version 1.40.5.5
Copyright(C) 2013 - 2023 Intel Corporation.

-----------
 <Instance vendor="8086" device="1593" subdevice="2060" subvendor="13FE" bus="61" dev="0" func="0" PBA="" port_id="Port 1 of 4" display="Intel(R) Ethernet Controller E810-C for SFP">
<Module type="PXE" version="2.6.1" update="0">
</Module>
<Module type="EFI" version="4.0.48" update="0">
</Module>
<Module type="Netlist" version="4.3.5.1" update="0">
</Module>
<Module type="NVM" version="8001EB12" update="0">
</Module>
<VPD>
<VPDField type="String">NMC-2503FN </VPDField>
<VPDField type="Readable" key="MN">13FE</VPDField>
<VPDField type="Readable" key="V0">N450</VPDField>
<VPDField type="Readable" key="V1">V4.20</VPDField>
<VPDField type="Readable" key="V2">V4.20.01</VPDField>
<VPDField type="Checksum" key="RV">6C</VPDField>
</VPD>
<MACAddresses>
<MAC address="C400ADB82BEC">
</MAC>
</MACAddresses>
</Instance>
<Instance vendor="8086" device="1593" subdevice="2060" subvendor="13FE" bus="61" dev="0" func="1" PBA="" port_id="Port 2 of 4" display="Intel(R) Ethernet Controller E810-C for SFP">
<Module type="PXE" version="2.6.1" update="0">
</Module>
<Module type="EFI" version="4.0.48" update="0">
</Module>
<Module type="Netlist" version="4.3.5.1" update="0">
</Module>
<Module type="NVM" version="8001EB12" update="0">
</Module>
<VPD>
<VPDField type="String">NMC-2503FN </VPDField>
<VPDField type="Readable" key="MN">13FE</VPDField>
<VPDField type="Readable" key="V0">N450</VPDField>
<VPDField type="Readable" key="V1">V4.20</VPDField>
<VPDField type="Readable" key="V2">V4.20.01</VPDField>
<VPDField type="Checksum" key="RV">6C</VPDField>
</VPD>
<MACAddresses>
<MAC address="C400ADB82BED">
</MAC>
</MACAddresses>
</Instance>
<Instance vendor="8086" device="1593" subdevice="2060" subvendor="13FE" bus="61" dev="0" func="2" PBA="" port_id="Port 3 of 4" display="Intel(R) Ethernet Controller E810-C for SFP">
<Module type="PXE" version="2.6.1" update="0">
</Module>
<Module type="EFI" version="4.0.48" update="0">
</Module>
<Module type="Netlist" version="4.3.5.1" update="0">
</Module>
<Module type="NVM" version="8001EB12" update="0">
</Module>
<VPD>
<VPDField type="String">NMC-2503FN </VPDField>
<VPDField type="Readable" key="MN">13FE</VPDField>
<VPDField type="Readable" key="V0">N450</VPDField>
<VPDField type="Readable" key="V1">V4.20</VPDField>
<VPDField type="Readable" key="V2">V4.20.01</VPDField>
<VPDField type="Checksum" key="RV">6C</VPDField>
</VPD>
<MACAddresses>
<MAC address="C400ADB82BEE">
</MAC>
</MACAddresses>
</Instance>
<Instance vendor="8086" device="1593" subdevice="2060" subvendor="13FE" bus="61" dev="0" func="3" PBA="" port_id="Port 4 of 4" display="Intel(R) Ethernet Controller E810-C for SFP">
<Module type="PXE" version="2.6.1" update="0">
</Module>
<Module type="EFI" version="4.0.48" update="0">
</Module>
<Module type="Netlist" version="4.3.5.1" update="0">
</Module>
<Module type="NVM" version="8001EB12" update="0">
</Module>
<VPD>
<VPDField type="String">NMC-2503FN </VPDField>
<VPDField type="Readable" key="MN">13FE</VPDField>
<VPDField type="Readable" key="V0">N450</VPDField>
<VPDField type="Readable" key="V1">V4.20</VPDField>
<VPDField type="Readable" key="V2">V4.20.01</VPDField>
<VPDField type="Checksum" key="RV">6C</VPDField>
</VPD>
<MACAddresses>
<MAC address="C400ADB82BEF">
</MAC>
</MACAddresses>
</Instance>
</DeviceInventory>

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