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Downgrade NMC-2503 NVM from version 4.30 / 3.70 to 4.20

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Purpose

Release NVM downgrade package for NMC-2503 target version from 4.30/4.70 to 4.20

 

Target Audience

Everyone who needs to downgrade NMC-2503 target version from 4.30/4.70 to 4.20

 

Minimum requirement

  • The package in this FAQ supports upgrade from NMC-2503 NVM 3.10/4.30/4.70 only. 
  • Linux based OS
  • ice driver up to 1.12.7 or beyond

Steps

  • Download NMC-2503_NVM420.tgz from attachment
  • Check current NVM version from one of Ethernet device of NMC-2503 (bb3p0 as an example)

example 1: NVM 3.10

# ethtool -i bb3p0
driver: ice
version: 1.15.4
firmware-version: 3.10 0x8000e611 1.3106.0
expansion-rom-version:
bus-info: 0000:b3:00.0
supports-statistics: yes
supports-test: yes
supports-eeprom-access: yes
supports-register-dump: yes
supports-priv-flags: yes

example 2: NVM 4.30

# ethtool -i bb3p0
driver: ice
version: 1.12.6
firmware-version: 4.30 0x8001dd14 1.3429.0
expansion-rom-version:
bus-info: 0000:b3:00.0
supports-statistics: yes
supports-test: yes
supports-eeprom-access: yes
supports-register-dump: yes
supports-priv-flags: yes

example 3: NVM 4.70

# ethtool -i bb3p0
driver: ice
version: 1.15.4
firmware-version: 4.70 0x8002015f 1.3755.0
expansion-rom-version:
bus-info: 0000:b3:00.0
supports-statistics: yes
supports-test: yes
supports-eeprom-access: yes
supports-register-dump: yes
supports-priv-flags: yes
  • Get in unzipped folder and run following command to execute update process. You should understand which device is available to be updated.

"-l nmc-2503.log" specifies the log file for recording output from the nvmupdate utility, if NMC can't success to update NVM file, please forward this log file to Advantech AE (support@advantech-ncg.zendesk.com ), 

# ./nvmupdate64e -if vendor -l nmc-2503.log

Intel(R) Ethernet NVM Update Tool
NVMUpdate version 1.42.24.2
Copyright(C) 2013 - 2024 Intel Corporation.


WARNING: To avoid damage to your device, do not stop the update or reboot or power off the system during this update.
Inventory in progress. Please wait [****|.....]


Num Description Ver.(hex) DevId S:B Status
=== ================================== ============ ===== ====== ==============
01) Intel(R) I210 Gigabit Network N/A(N/A) 1533 00:003 Update not
Connection available
02) Intel(R) I210 Gigabit Network N/A(N/A) 1533 00:004 Update not
Connection available
03) Intel(R) Ethernet Connection X722 N/A(N/A) 37D3 00:107 Update not
for 10GbE SFP+ available
04) Intel(R) Ethernet Controller 4.112(4.70) 1593 00:179 Update
E810-C for SFP available

Options: Adapter Index List (comma-separated), [A]ll, e[X]it
Enter selection: 04  <-please key-in NMC-2503 (E810) ID number
Would you like to back up the NVM images? [Y]es/[N]o: Y y <- suggest key-in y to backup old NVM
[**[ 3236.240082] workqueue: ice_service_task [ice] hogged CPU for >10000us 8 times, consider switching to WQ_UNBOUND
[ 3243.450613] ice 0000:b3:00.0: The DDP package was successfully loaded: ICE OS Default Package version 1.3.36.0
[ 3243.450703] ice 0000:b3:00.3: DDP package already present on device: ICE OS Default Package version 1.3.36.0
[ 3243.450735] ice 0000:b3:00.1: DDP package already present on device: ICE OS Default Package version 1.3.36.0
[ 3243.471411] ice 0000:b3:00.2: DDP package already present on device: ICE OS Default Package version 1.3.36.0
[ 3243.755593] ice 0000:b3:00.0: PTP reset successful
[ 3244.342096] ice 0000:b3:00.0: VSI rebuilt. VSI index 0, type ICE_VSI_PF
[ 3244.384048] ice 0000:b3:00.0: VSI rebuilt. VSI index 1, type ICE_VSI_CTRL
[ 3244.621971] ice 0000:b3:00.3: PTP reset successful
[ 3244.644737] ice 0000:b3:00.1: PTP reset successful
[ 3244.682205] ice 0000:b3:00.2: PTP reset successful
[ 3244.705033] ice 0000:b3:00.0 bb3p0: Module is not present.
[ 3244.710532] ice 0000:b3:00.0 bb3p0: Possible Solution 1: Check that the module is inserted correctly.
[ 3244.719759] ice 0000:b3:00.0 bb3p0: Possible Solution 2: If the problem persists, use a cable/module that is found in the supported modules and cables list for this device.
[ 3244.735151] ice 0000:b3:00.0 bb3p0: Port Number: 3.
[ 3245.074723] ice 0000:b3:00.3: VSI rebuilt. VSI index 0, type ICE_VSI_PF
[ 3245.116033] ice 0000:b3:00.3: VSI rebuilt. VSI index 1, type ICE_VSI_CTRL
[ 3245.236907] ice 0000:b3:00.2: VSI rebuilt. VSI index 0, type ICE_VSI_PF
[ 3245.274473] ice 0000:b3:00.2: VSI rebuilt. VSI index 1, type ICE_VSI_CTRL
[ 3245.355002] ice 0000:b3:00.1: VSI rebuilt. VSI index 0, type ICE_VSI_PF
[ 3245.377877] ice 0000:b3:00.1: VSI rebuilt. VSI index 1, type ICE_VSI_CTRL
[ 3245.433456] ice 0000:b3:00.3 bb3p3: Module is not present.
[ 3245.439261] ice 0000:b3:00.3 bb3p3: Possible Solution 1: Check that the module is inserted correctly.
[ 3245.448786] ice 0000:b3:00.3 bb3p3: Possible Solution 2: If the problem persists, use a cable/module that is found in the supported modules and cables list for this device.
[ 3245.464771] ice 0000:b3:00.3 bb3p3: Port Number: 0.
[ 3245.496736] ice 0000:b3:00.2 bb3p2: Module is not present.
[ 3245.502544] ice 0000:b3:00.2 bb3p2: Possible Solution 1: Check that the module is inserted correctly.
[ 3245.512072] ice 0000:b3:00.2 bb3p2: Possible Solution 2: If the problem persists, use a cable/module that is found in the supported modules and cables list for this device.
[ 3245.528482] ice 0000:b3:00.2 bb3p2: Port Number: 2.
[ 3245.537353] ice 0000:b3:00.1 bb3p1: Module is not present.
[ 3245.545813] ice 0000:b3:00.1 bb3p1: Possible Solution 1: Check that the module is inserted correctly.
[ 3245.557915] ice 0000:b3:00.1 bb3p1: Possible Solution 2: If the problem persists, use a cable/module that is found in the supported modules and cables list for this device.
[ 3245.576499] ice 0000:b3:00.1 bb3p1: Port Number: 1.
*-


Num Description Ver.(hex) DevId S:B Status
=== ================================== ============ ===== ====== ==============
01) Intel(R) I210 Gigabit Network N/A(N/A) 1533 00:003 Update not
Connection available
02) Intel(R) I210 Gigabit Network N/A(N/A) 1533 00:004 Update not
Connection available
03) Intel(R) Ethernet Connection X722 N/A(N/A) 37D3 00:107 Update not
for 10GbE SFP+ available
04) Intel(R) Ethernet Controller 4.32(4.20) 1593 00:179 Update
E810-C for SFP successful

A reboot is required to complete the update process.

Tool execution completed with the following status: All operations completed successfully.
Press any key to exit.
  • Wait few minutes for completing the upgrade process, you will find “All operations completed successfully” shown on screen after it completed, and follow the message to exit the utility.  
  • Power OFF and ON to apply the changes. 
  • Check NVM version from one of Ethernet device of NMC-2503 (bb3p0 as an example)  
# ethtool -i bb3p0
driver: ice
version: 1.15.4
firmware-version: 4.20 0x8001eb12 1.3346.0
expansion-rom-version:
bus-info: 0000:b3:00.0
supports-statistics: yes
supports-test: yes
supports-eeprom-access: yes
supports-register-dump: yes
supports-priv-flags: yes
  1. Check VPD info from Advantech network device  (Assume device NMC-2503 on bus b3:00.0)
# lspci -s b3:00.0 -vvv |grep -i "Vendor specific"
[V0] Vendor specific: N450
[V1] Vendor specific: V4.20
[V2] Vendor specific: V4.20.01
# lspci -s b3:00.0 -vvv | head -n 4
b3:00.0 Ethernet controller: Intel Corporation Ethernet Controller E810-C for SFP (rev 02)
Subsystem: Advantech Co. Ltd Ethernet Controller E810-C for SFP
Control: I/O- Mem+ BusMaster+ SpecCycle- MemWINV- VGASnoop- ParErr+ Stepping- SERR+ FastB2B- DisINTx+
Status: Cap+ 66MHz- UDF- FastB2B- ParErr- DEVSEL=fast >TAbort- <TAbort- <MAbort- >SERR- <PERR- INTx-

Check SVID: 13FE and SDID: 2060  with the command.

# ./nvmupdate64e -i -o
----------
Intel(R) Ethernet NVM Update Tool
NVMUpdate version 1.42.24.2
Copyright(C) 2013 - 2024 Intel Corporation.
-----------
  <Instance vendor="8086" device="1593" subdevice="2060" subvendor="13FE" bus="179" dev="0" func="0" PBA="N/A" port_id="Port 1 of 4" display="Intel(R) Ethernet Controller E810-C for SFP">
<Module type="PXE" version="2.6.1" update="0">
</Module>
<Module type="EFI" version="4.0.48" update="0">
</Module>
<Module type="Netlist" version="4.3.5.1" update="0">
</Module>
<Module type="NVM" version="8001EB12" update="0">
</Module>
<VPD>
<VPDField type="String">NMC-2503FN </VPDField>
<VPDField type="Readable" key="MN">13FE</VPDField>
<VPDField type="Readable" key="V0">N450</VPDField>
<VPDField type="Readable" key="V1">V4.20</VPDField>
<VPDField type="Readable" key="V2">V4.20.01</VPDField>
<VPDField type="Checksum" key="RV">6C</VPDField>
</VPD>
<MACAddresses>
<MAC address="C400ADB82BF0">
</MAC>
</MACAddresses>
</Instance>
<Instance vendor="8086" device="1593" subdevice="2060" subvendor="13FE" bus="179" dev="0" func="1" PBA="N/A" port_id="Port 2 of 4" display="Intel(R) Ethernet Controller E810-C for SFP">
<Module type="PXE" version="2.6.1" update="0">
</Module>
<Module type="EFI" version="4.0.48" update="0">
</Module>
<Module type="Netlist" version="4.3.5.1" update="0">
</Module>
<Module type="NVM" version="8001EB12" update="0">
</Module>
<VPD>
<VPDField type="String">NMC-2503FN </VPDField>
<VPDField type="Readable" key="MN">13FE</VPDField>
<VPDField type="Readable" key="V0">N450</VPDField>
<VPDField type="Readable" key="V1">V4.20</VPDField>
<VPDField type="Readable" key="V2">V4.20.01</VPDField>
<VPDField type="Checksum" key="RV">6C</VPDField>
</VPD>
<MACAddresses>
<MAC address="C400ADB82BF1">
</MAC>
</MACAddresses>
</Instance>
<Instance vendor="8086" device="1593" subdevice="2060" subvendor="13FE" bus="179" dev="0" func="2" PBA="N/A" port_id="Port 3 of 4" display="Intel(R) Ethernet Controller E810-C for SFP">
<Module type="PXE" version="2.6.1" update="0">
</Module>
<Module type="EFI" version="4.0.48" update="0">
</Module>
<Module type="Netlist" version="4.3.5.1" update="0">
</Module>
<Module type="NVM" version="8001EB12" update="0">
</Module>
<VPD>
<VPDField type="String">NMC-2503FN </VPDField>
<VPDField type="Readable" key="MN">13FE</VPDField>
<VPDField type="Readable" key="V0">N450</VPDField>
<VPDField type="Readable" key="V1">V4.20</VPDField>
<VPDField type="Readable" key="V2">V4.20.01</VPDField>
<VPDField type="Checksum" key="RV">6C</VPDField>
</VPD>
<MACAddresses>
<MAC address="C400ADB82BF2">
</MAC>
</MACAddresses>
</Instance>
<Instance vendor="8086" device="1593" subdevice="2060" subvendor="13FE" bus="179" dev="0" func="3" PBA="N/A" port_id="Port 4 of 4" display="Intel(R) Ethernet Controller E810-C for SFP">
<Module type="PXE" version="2.6.1" update="0">
</Module>
<Module type="EFI" version="4.0.48" update="0">
</Module>
<Module type="Netlist" version="4.3.5.1" update="0">
</Module>
<Module type="NVM" version="8001EB12" update="0">
</Module>
<VPD>
<VPDField type="String">NMC-2503FN </VPDField>
<VPDField type="Readable" key="MN">13FE</VPDField>
<VPDField type="Readable" key="V0">N450</VPDField>
<VPDField type="Readable" key="V1">V4.20</VPDField>
<VPDField type="Readable" key="V2">V4.20.01</VPDField>
<VPDField type="Checksum" key="RV">6C</VPDField>
</VPD>
<MACAddresses>
<MAC address="C400ADB82BF3">
</MAC>
</MACAddresses>
</Instance>
</DeviceInventory>

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