SKY-9240 provides SAS controller to support up to 16 SAS/SATA HDDs. Therefore, if the issue is related to drives, it might be caused by the controller. Here list the procedures under Linux that Advantech needs for the troubleshooting.
- list the FW version
[0:0:0:0] disk SanDisk Extreme 1.00 /dev/sda
[1:0:0:0] cd/dvd Linux File-CD Gadget 0414 /dev/sr0
[16:0:0:0] enclosu ADVANTEC Smart Adapter 1.60 -
[16:2:0:0] storage ADVANTEC MIC8312BridgeB 1.60 -
- download SAS controller tool (storage manager "arcconf") from the link and install it. https://storage.microsemi.com/en-us/downloads/storage_manager/sm/productid=aha-2100-8i&dn=microsemi+adaptec+smarthba+2100-8i.php
- run the following commands and log the config file and copy the savesupportarchive to the representative.
# arcconf getconfig 1
# arcconf savesupportarchive /home