SKY-9240 provides SAS controller to support up to 16 SAS/SATA HDDs. Therefore, if the issue is related to drives, it might be caused by the controller. This FAQ will guide you to dump SAS controller log for troubleshooting purpose.
All users with SKY-9240 platform.
- list the FW version
[0:0:0:0] disk SanDisk Extreme 1.00 /dev/sda
[1:0:0:0] cd/dvd Linux File-CD Gadget 0414 /dev/sr0
[16:0:0:0] enclosu ADVANTEC Smart Adapter 1.60 -
[16:2:0:0] storage ADVANTEC MIC8312BridgeB 1.60 -
- download SAS controller tool (storage manager "arcconf") from the link and install it. https://storage.microsemi.com/en-us/downloads/storage_manager/sm/productid=aha-2100-8i&dn=microsemi+adaptec+smarthba+2100-8i.php
- run the following commands and log the config file and copy the savesupportarchive to the representative.
# arcconf getconfig 1
# arcconf savesupportarchive /home